Returns & Exchanges
At cravehome, we want you to love every piece you choose for your space. If you are not completely satisfied with your purchase, you can return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and choose between a refund or store credit.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition to qualify for a return.
Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your drop-off receipt; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing